Shipping policy
Does LUMI ship to East & West Malaysia?
Yes, we currently ship our products to East & West Malaysia for a flat shipping fee.
Do you ship internationally?
Yes! We ship to a number of countries outside of Malaysia, you may place your orders on our International site!
How can I track my order?
You can track your order here by keying in your order details (Email Address & Order Number). Once your order is sent out you will be emailed a tracking link to keep tabs of your parcel.
How soon will pre-orders be shipped?
Pre-orders are early access to our products before they are launched. Once your orders are placed, please allow 3 weeks for orders to reach you.
Yes, we currently ship our products to East & West Malaysia for a flat shipping fee.
Do you ship internationally?
Yes! We ship to a number of countries outside of Malaysia, you may place your orders on our International site!
How can I track my order?
You can track your order here by keying in your order details (Email Address & Order Number). Once your order is sent out you will be emailed a tracking link to keep tabs of your parcel.
How soon will pre-orders be shipped?
Pre-orders are early access to our products before they are launched. Once your orders are placed, please allow 3 weeks for orders to reach you.
