Terms & Conditions
Terms & Conditions
The term ‘Lumi Health Sdn. Bhd.’ or ‘Lumi HSB’ or ‘we’ or ‘us’ refers to the owner of the website whose registered office is at Platinum Park, Level 25 Naza Tower, 10, Persiaran KLCC, 50088 Kuala Lumpur, Malaysia. Our company registration number is 201901044160; 1353490-D.
The term ‘you’ refers to the user or viewer of our website.
If you do not agree to these terms and conditions, you should not use or access this Site. Lumi HSB reserves the right to revise these terms and conditions at any time by updating this page. Please visit this page each time you enter this site as your continued usage and access of this site after we change the terms and conditions on this page will constitute acceptance to these changes.
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to Lumi Health Sdn. Bhd., are acknowledged on the website.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- This website includes links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of Malaysia.
RETURNS AND REFUND POLICY
Please refer to our Returns and Refund Policy here.
SHIPPING & DELIVERY
- We engage a third party delivery service provider to fulfil all orders.
- In the case of any issues, please reach out to us within 7 working days of receiving your parcel(s). Any request after will not be entertained.
- We'll do our best to ensure that all orders are delivered successfully. By staying in touch with our courier partners and keeping track of the parcels, we hope that your gleaming parcels will land on your doorstep safely.
- However, we will not be responsible for any loss, damage or delays caused by our delivery partners or any unforeseen circumstances that is out of our reasonable control.
The information contained in this website is for general information purposes only. The information is provided by Lumi Health Sdn. Bhd. and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Lumi Health Sdn. Bhd.. We have no control over the nature, content and availability of those sites. The inclusion of any links does not imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Lumi Health Sdn. Bhd. takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues or any other issues beyond our control.
This website and its content is copyright of Lumi Health Sdn. Bhd. – © Lumi Health Sdn. Bhd. 2020. All rights reserved. All other trademarks not owned by Lumi Health Sdn. Bhd. that appear in any Lumi HSB’s service, product or website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Lumi HSB.
All content included in or made available through any Lumi HSB service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations is the property of Lumi HSB or its content suppliers and protected by Malaysian copyright laws. The compilation of all content included in or made available through any Lumi HSB service is the exclusive property of Lumi Health Sdn. Bhd. and protected by Malaysian copyright laws.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
- you may print or download to a local hard disk extracts for your personal and non-commercial use only
- you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.